POLICIES
Please take a moment to read through the shop policies.
If you have any questions, please send me a message through the contact button above! Thank you!
PROCESSING TIMES
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Small Items take 2-5 business days to make.
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Large Items take 5-10 business days to make.
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I will always inform you when I will need a longer processing time.
RETURNS & EXCHANGES
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Due to the nature of the items, I do not accept returns or exchanges once you have received your order. If you would wish to cancel your order, you may do so *before* you receive your shipment notification for a partial refund.
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In order to receive a full refund on your order, you will need to contact me the same day you place your order.
SHIPPING INFORMATION
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Everything is shipped USPS First Class, unless you pay for Flat Rate shipping or Express.
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USPS First Class takes 2-5 business days domestic.
CARE INSTRUCTIONS
It is always best to treat your handmade items with care. In the event of your items needing cleaning, use mild detergent and either hand wash or wash on a delicate cycle in cool or warm water, or spot clean. Tumble dry on low, or press out excess water and air dry.
Using a mesh wash bag will help protect your items.
DAMAGES
If your item has arrived to you damaged (amigurumi piece disconnected or stitches torn, for example), please message me to get it returned and fixed. I will cover the first return shipping fees, any consecutive repair returns will come at your own expense.