POLICIES
Please take a moment to read through the shop policies.
If you have any questions, please send me a message through the contact button above! Thank you!
PROCESSING TIMES
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Please allow 2-4 weeks processing time for all hand-dyed yarns.
RETURNS POLICY
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Please contact me within three (3) business days after receiving your hand-dyed yarn to discuss a return.
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Returns will be not be accepted if the yarn is not in its original form (twisted hank), unless you had requested your yarn to be wound before mailing.
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Refunds of up to 50% will occur if you need to return after ten (10) days of receiving your order.
SHIPPING INFORMATION
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Everything is shipped USPS First Class, unless you pay for Flat Rate shipping or Express.
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USPS First Class takes 2-5 business days domestic.
CARE INSTRUCTIONS
To ensure longevity for your hand-dyed yarn and pieces you make with it, please wash in cool water with a gentle detergent or wool wash. Carefully press the excess water out and lay flat to dry.
PATTERN DOWNLOADS
Due to the nature of the pattern downloads, no returns or exchanges will be accepted. Please do not distribute your purchased PDF file to others.